CMSWire, “From Insight to Action: Real-Time VoC in the Age of Impatience”
This post originally appeared on https://www.cmswire.com/customer-experience/from-insight-to-action-real-time-voc-in-the-age-of-impatience/ Introduction to Real-Time Customer Feedback The proliferation of smartphones,…
Jon TvrdikOctober 1, 2024