Meet WaveCX

The audience engagement platform built for financial institutions and their partners.

**Revolutionize Banking Engagement with Personalization**

WaveCX simplifies how financial institutions connect with customers, members, and employees. By delivering dynamic in-app content, generative search, and product demos, our platform drives digital adoption, reduces support inquiries, and elevates every interaction. Trusted by financial institutions managing over $400 billion in assets, WaveCX transforms engagement at scale.

No Code Admin

Manage content, delivery and personalization effortlessly.

SDK Integrations

Seamless compatibility with your existing tools.

AI-Enabled Solutions

Personalize with generative, targeted content.

Experience the Power of WaveCX

Explore the services that make our platform unique:

Illuminate

Create and distribute:

Product Demos
Marketing Materials
Documentation Pages

Connect

Engage your authenticated users with:

Featurettes (In-App Content)
Push Notifications

Curator

Answer customer and employee questions with:

Generative Search
Semantic Search

Echo

Score engagement and usability through:

Customer Tracking & Scoring
Feature Tracking & Scoring

Admin

Control your engagement with:

Self-Service Editing Tools
Analytics
Configuration Options

our latest innovations //

3X is here

(Just wait til you see what we have planned for 2025.)

Trusted by leading financial institutions and small community organizations alike, using innovative solutions to drive engagement of over $400 billion in assets.

Our platform partners rely on us to enhance the banking user experience and deliver engaging tools to their FIs.

“

WaveCX has been a trusted vendor of choice for our clients, consistently demonstrating leadership and innovation in the product engagement space. Their solutions empower us to deliver exceptional service while staying ahead in a rapidly evolving market. Truly a “Top 10” bank product.
Candescent (D3)Platform Partner

“

WaveCX is an incredible partner that is client focused, innovative and unparalleled at the speed in which they deliver solutions that our clients love. Their dedication to service and collaboration makes them feel like an extension of our own team.
Candescent (DI)Platform Partner

“

WaveCX’s platform makes it incredibly easy for us to create and deliver informative and engaging demos at scale, resulting in thousands of views each month and a positive impact on our member experience.
Eastman Credit UnionFinancial Institution

“

This partnership is not just about buying a product but about fostering a long-term relationship. We believe in the leadership team at WaveCX. They are innovative, entrepreneurial, and dedicated to continual improvement and enhancement of their product.
Citizens First BankFinancial Institution