OMAHA, NE – Aug. 27, 2024 – WaveCX, provider of digital product engagement solutions
helping FIs optimize their digital banking platforms with personalized content delivery and AI-
driven advanced search capabilities, announced the addition of Chace Brisby as director of
experience. In this new role, Brisby oversees all of the company’s design initiatives, ensuring a
unified vision that enhances user engagement across all digital banking platforms.
Leveraging more than a decade of experience, Brisby brings a deep understanding of user-
centered design through his ability to translate user needs into simple, elegant interface
solutions. With Brisby’s extensive knowledge in developing and nurturing user experiences (UX)
within the digital channel, WaveCX is positioned to provide its customers with greater levels of
customer and employment engagement to ensure seamless interactions while extending the
value of their digital banking technology investments.
Most recently, Brisby served as head of design for Milli Bank, where he led a team of UX
designers and researchers while managing all product design standards, experiences and
decisions. Brisby also held senior UX designer roles with NCR Voyix, D3 Banking Technology
and Buildertrend.
“This is a pivotal moment for WaveCX as we continue to reshape how financial institutions
connect with their customers and employees through dynamic in-app content, product demos,
forms and rich content pages,” said Jon Tvrdik, CEO and founder. “Chace truly gets design – he
knows what customers want to see, and more importantly, what they don’t want to see,
especially on mobile. With his expertise, we will continue to grow our competitive edge by
creating digital experiences that customers and employees actually want to engage with, driving
satisfaction and loyalty for our FIs.”
About WaveCX
WaveCX is a cutting-edge platform designed to streamline operations and boost customer and
employee engagement for financial institutions. With a focus on enabling banks and credit
unions to leverage their existing data and drive better outcomes, WaveCX is helping define how
FIs think about engagement through the digital channel.